Privacy Policy

Last Updated: 8 February 2024

1. Introduction

1.1

energiser.ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. ‘You’ refers to your interests or business.

2. Information We Collect

2.1

We may collect the following types of personal information:

2.1.1

Name.

2.1.2

Contact information (email address, phone number, address).

2.1.3

Demographic information.

2.1.4

Usage data (how you interact with our services).

2.1.5

Other information relevant to customer surveys and offers.

2.2

Details will only be shared with installers who you have authorised us to contact.

2.3

All data will be deleted after 6 months inactivity.

3. How We Use Your Information

3.1

We use your personal information for the following purposes:

3.1.1

Provide and maintain our services.

3.1.2

Process transactions and send transaction notifications.

3.1.3

Respond to your inquiries, comments, or questions.

3.1.4

Improve our products and services.

3.1.5

Send promotional emails about new products, special offers, or other information.

4. Legal Basis for Processing

4.1

We process your personal information based on one or more of the following legal grounds:

4.1.1

The necessity of processing for the performance of a contract.

4.1.2

Compliance with legal obligations.

4.1.3

Your consent.

4.1.4

Legitimate interests pursued by us or a third party.

5. Data Sharing

5.1

We may share your personal information with third parties for the following purposes:

5.1.1

Service providers assisting us with business operations.

5.1.2

Legal compliance and protection of our rights.

5.1.3

With your consent or as otherwise disclosed at the time of data collection.

5.1.4

Security.

5.2

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

6. Your Rights

6.1

You have the right to:

6.1.1

Access your personal information.

6.1.2

Correct inaccuracies in your personal information.

6.1.3

Request the erasure of your personal information.

6.1.4

Restrict processing of your personal information.

6.1.5

Object to processing of your personal information.

6.1.6

Data portability.

7. Cookies

7.1

We use cookies to enhance your experience on our website. You can manage cookies through your browser settings. Further details on this can be found in our cookie policy.