Support Centre

Support Centre

Installer
Homeowner

About energiser.ai

1. What is energiser.ai?
2. What services do you offer to installers to grow their business?
3. What’s the difference between a ‘prospect’, ‘lead’ and ‘job’?
4. Why should I use energiser.ai?
5. What fees do I pay energiser.ai and when do I pay it?
6. When do I pay energiser.ai their fee?
7. Can I trust energiser.ai?
8. How can energiser.ai decrease my business risk and help me succeed?
9. How can energiser.ai make me more money?
10. How can energiser.ai reduce my costs and save me money?
11. How can energiser.ai save me time?
12. How can energiser.ai grow my brand and business?
13. How do I get an account?

Getting started with energiser.ai

14. How do I log in?
15. How do I get started / create my profile?
16. What is work area?
17. How does each different tab / page work?
18. Where can I find live jobs to quote on?

Submitting a manual quote, setting up auto quotes, quote limit and job credit

19. How can I increase the number of jobs I see?
20. How do I see more information about a job?
21. What types of quotes can I submit for a job?
22. What is a manual quote?
23. What is an auto quote?
24. Can I change my auto quote price list at any time?
25. How is an auto quote different from a manual quote?
26. What are the benefits of auto quotes?
27. What are the benefits of manual quotes?
28. Is it possible to auto quote and manual quote for the same job?
29. Which is better, auto quotes or manual quotes?
30. How do I set up auto quotes and how long will it take?
31. What information is needed to set up auto quotes?
32. How to set up auto quotes for SOLAR ONLY jobs?
33. How to set up auto quotes for BATTERY ONLY jobs?
34. How to set up auto quotes for HEAT PUMP ONLY jobs?
35. How to set up auto quotes for PACKAGE jobs?
36. How to set up auto quotes for Add-ons?
37. Do you support battery sizes outside of 5, 10,15, 20, 25 kWh?
38. Can I get help setting up my auto quotes?
39. How do ranks work with quotes?
40. What are the ranks and how do I increase my rank?
41. Why is rank important?
42. How does Quote Limit work?
43. Can I submit more quotes than the value of my Quote Limit?
44. How does Job Credit work?
45. Is rank important for anything else?
46. If I pay a rank upgrade fee, is it refundable?

Winning / losing a job

47. How do I know the outcome of a quote?
48. What do I do once I have had my quote accepted and I have won a job?
49. What is the purpose of the post quote site survey?
50. What happens if I need to re-quote following a site survey?

Managing installations

51. Do I deal with homeowners and take payments directly once I have won a job?
52. Do I need to update the installation progress in the ‘Installs’ tab?
53. When do I need to pay the energiser.ai fee?
54. What happens if a homeowner cancels an installation?
55. Can I cancel a job with a homeowner?
56. Are there any standards I need to meet with installations?
57. How do stage payments work?
58. What happens during an installation?
59. What happens if there is a problem post-installation?

Reviews

60. What is a post-installation review?
61. What happens if I receive a negative review?

Getting the best from energiser.ai

62. How can I see more jobs?
63. How can I win more jobs?
Installer
Homeowner

About energiser.ai

1. What is energiser.ai?
2. What services do you offer to installers to grow their business?
3. What’s the difference between a ‘prospect’, ‘lead’ and ‘job’?
4. Why should I use energiser.ai?
5. What fees do I pay energiser.ai and when do I pay it?
6. When do I pay energiser.ai their fee?
7. Can I trust energiser.ai?
8. How can energiser.ai decrease my business risk and help me succeed?
9. How can energiser.ai make me more money?
10. How can energiser.ai reduce my costs and save me money?
11. How can energiser.ai save me time?
12. How can energiser.ai grow my brand and business?
13. How do I get an account?

Getting started with energiser.ai

14. How do I log in?
15. How do I get started / create my profile?
16. What is work area?
17. How does each different tab / page work?
18. Where can I find live jobs to quote on?

Submitting a manual quote, setting up auto quotes, quote limit and job credit

19. How can I increase the number of jobs I see?
20. How do I see more information about a job?
21. What types of quotes can I submit for a job?
22. What is a manual quote?
23. What is an auto quote?
24. Can I change my auto quote price list at any time?
25. How is an auto quote different from a manual quote?
26. What are the benefits of auto quotes?
27. What are the benefits of manual quotes?
28. Is it possible to auto quote and manual quote for the same job?
29. Which is better, auto quotes or manual quotes?
30. How do I set up auto quotes and how long will it take?
31. What information is needed to set up auto quotes?
32. How to set up auto quotes for SOLAR ONLY jobs?
33. How to set up auto quotes for BATTERY ONLY jobs?
34. How to set up auto quotes for HEAT PUMP ONLY jobs?
35. How to set up auto quotes for PACKAGE jobs?
36. How to set up auto quotes for Add-ons?
37. Do you support battery sizes outside of 5, 10,15, 20, 25 kWh?
38. Can I get help setting up my auto quotes?
39. How do ranks work with quotes?
40. What are the ranks and how do I increase my rank?
41. Why is rank important?
42. How does Quote Limit work?
43. Can I submit more quotes than the value of my Quote Limit?
44. How does Job Credit work?
45. Is rank important for anything else?
46. If I pay a rank upgrade fee, is it refundable?

Winning / losing a job

47. How do I know the outcome of a quote?
48. What do I do once I have had my quote accepted and I have won a job?
49. What is the purpose of the post quote site survey?
50. What happens if I need to re-quote following a site survey?

Managing installations

51. Do I deal with homeowners and take payments directly once I have won a job?
52. Do I need to update the installation progress in the ‘Installs’ tab?
53. When do I need to pay the energiser.ai fee?
54. What happens if a homeowner cancels an installation?
55. Can I cancel a job with a homeowner?
56. Are there any standards I need to meet with installations?
57. How do stage payments work?
58. What happens during an installation?
59. What happens if there is a problem post-installation?

Reviews

60. What is a post-installation review?
61. What happens if I receive a negative review?

Getting the best from energiser.ai

62. How can I see more jobs?
63. How can I win more jobs?
Installer
Homeowner

About energiser.ai

1. What is energiser.ai?
2. What services do you offer to installers to grow their business?
3. What’s the difference between a ‘prospect’, ‘lead’ and ‘job’?
4. Why should I use energiser.ai?
5. What fees do I pay energiser.ai and when do I pay it?
6. When do I pay energiser.ai their fee?
7. Can I trust energiser.ai?
8. How can energiser.ai decrease my business risk and help me succeed?
9. How can energiser.ai make me more money?
10. How can energiser.ai reduce my costs and save me money?
11. How can energiser.ai save me time?
12. How can energiser.ai grow my brand and business?
13. How do I get an account?

Getting started with energiser.ai

14. How do I log in?
15. How do I get started / create my profile?
16. What is work area?
17. How does each different tab / page work?
18. Where can I find live jobs to quote on?

Submitting a manual quote, setting up auto quotes, quote limit and job credit

19. How can I increase the number of jobs I see?
20. How do I see more information about a job?
21. What types of quotes can I submit for a job?
22. What is a manual quote?
23. What is an auto quote?
24. Can I change my auto quote price list at any time?
25. How is an auto quote different from a manual quote?
26. What are the benefits of auto quotes?
27. What are the benefits of manual quotes?
28. Is it possible to auto quote and manual quote for the same job?
29. Which is better, auto quotes or manual quotes?
30. How do I set up auto quotes and how long will it take?
31. What information is needed to set up auto quotes?
32. How to set up auto quotes for SOLAR ONLY jobs?
33. How to set up auto quotes for BATTERY ONLY jobs?
34. How to set up auto quotes for HEAT PUMP ONLY jobs?
35. How to set up auto quotes for PACKAGE jobs?
36. How to set up auto quotes for Add-ons?
37. Do you support battery sizes outside of 5, 10,15, 20, 25 kWh?
38. Can I get help setting up my auto quotes?
39. How do ranks work with quotes?
40. What are the ranks and how do I increase my rank?
41. Why is rank important?
42. How does Quote Limit work?
43. Can I submit more quotes than the value of my Quote Limit?
44. How does Job Credit work?
45. Is rank important for anything else?
46. If I pay a rank upgrade fee, is it refundable?

Winning / losing a job

47. How do I know the outcome of a quote?
48. What do I do once I have had my quote accepted and I have won a job?
49. What is the purpose of the post quote site survey?
50. What happens if I need to re-quote following a site survey?

Managing installations

51. Do I deal with homeowners and take payments directly once I have won a job?
52. Do I need to update the installation progress in the ‘Installs’ tab?
53. When do I need to pay the energiser.ai fee?
54. What happens if a homeowner cancels an installation?
55. Can I cancel a job with a homeowner?
56. Are there any standards I need to meet with installations?
57. How do stage payments work?
58. What happens during an installation?
59. What happens if there is a problem post-installation?

Reviews

60. What is a post-installation review?
61. What happens if I receive a negative review?

Getting the best from energiser.ai

62. How can I see more jobs?
63. How can I win more jobs?

Call us on

© 2024 energiser.ai

energiser.ai is the trading name of Thor Ltd registered in England (company no. 15358427) at 124 City Rd, London, England, EC1V 2NX

Call us on

© 2024 energiser.ai

energiser.ai is the trading name of Thor Ltd registered in England (company no. 15358427) at 124 City Rd, London, England, EC1V 2NX

Call us on

© 2024 energiser.ai

energiser.ai is the trading name of Thor Ltd registered in England (company no. 15358427) at 124 City Rd, London, England, EC1V 2NX